How to Delete Your Account
We’re sorry to see you go - but we believe in giving you full control over your data and your account. This article walks you through how to permanently delete your Highviz account and explains what happens to your information when you do.
🧭 How to Delete Your Account
Log in to Highviz.io
Go to app.highviz.io and sign in to your account.Go to Settings
Click your profile icon (bottom left corner) → Select Account Settings from the dropdown.Scroll to Delete Account
At the bottom of the page, you’ll find the “Delete Account” option.Click “Delete Account” and Confirm
We’ll ask you to confirm this action to prevent accidental deletions. Once confirmed, your account will be permanently deleted.
🔐 What Happens When You Delete Your Account?
✅ All your personal data is permanently removed from our servers.
✅ Your Instagram connection is revoked automatically.
❌ We cannot recover your account or data after deletion.
❌ You’ll lose access to all insights, saved settings, and history.
This process complies with data privacy laws like GDPR and CCPA.
🧾 Will I Be Charged After Deleting?
No. Highviz.io is currently free to use, and we don’t collect any payment information. You’ll never be charged for anything - now or after deletion.
❓Need Help?
If you’re having trouble or have a concern before deleting, we’d love the chance to fix it.
Click the 💬 chat widget in the bottom right of your screen to talk to our support team.